RETURNS & EXCHANGE
DELIVERY Goods will normally be received within 28 days from acceptance of the order subject to any notified delays. The buyer is required to notify the Company, in writing, of any shortage, mis-delivery or other discrepancy immediately, or at the latest within five days of such failure, thereafter the buyer shall be liable for any such discrepancy. Where delivery is affected to the buyers own delivery contractor, loss or damage in transit claims should be made directly to the carrier. The Company will assist purchasers in making their claim. Buyers should retain all packaging in the event of a claim or return within the terms of this agreement.
CANCELLATION OF ORDERS AND LIABILITY A consumer buyer shall have the right to cancel any contract for goods made in accordance with these Terms and Conditions within seven days of delivery of the goods by giving written notice to the Company at Triumph Roadster Parts, Harcourt Street, Walkden, Worsley, Manchester. M28 3GN. Special order goods may be subject to a surcharge. If written notice of cancellation is received by the Company at the above address, the consumer buyer shall become liable to return the goods to the Company forthwith, to such address as directed by the Company in their original packaging (and without having been installed or used and with all relevant seals and enclosures intact) and at the consumer buyers sole expense. If the consumer buyer fails to return the goods within 7 days of the cancellation of the contract, the Company shall be entitled to collect the goods from the consumer buyer and to recover any costs involved in such collection from the consumer buyer. The Company shall then effect a refund of any monies owing to the consumer buyer in respect of the goods within 30 days from the date of cancellation of the contract. Such a refund will be subject to and set off of monies to which the Company is entitled. Goods delivered to the buyer (including a trade buyer) may be returned to the Company in original packaging (and without being installed or used and with all relevant seals and closures intact) for credit within 7 days of receipt by the buyer, subject to a restocking charge of not less than 10% of the value of the order. Special order goods may be subject to a surcharge.